Contact Information
Last revised: August 2026
Every Enquiry Handled Directly
Purus Lumina operates with the same precision applied to its products. Every message is read and responded to personally.
Email: hello@puruslumina.com
Registered Office
Purus Lumina Ltd
3rd Floor, 86–90 Paul Street
London, EC2A 4NE
United Kingdom
Enquiry Types
- Order Support: shipment tracking, order amendments, delivery resolution
- Product Guidance: usage protocols, ritual care, formulation questions
- Device Care: medical device hygiene education and protocol support
- Returns: initiate via hello@puruslumina.com with your order number
- Wholesale & Clinical: medical@puruslumina.com
- Advisory & Consulting: advisory@puruslumina.com
- Legal: legal@puruslumina.com
- Privacy & Data Protection: privacy@puruslumina.com
Response Commitment
All enquiries receive a direct response within 24 hours.
This document is preserved in perpetuity within the records of Purus Lumina Ltd.
Purus Lumina Ltd · 3rd Floor, 86–90 Paul Street · London · EC2A 4NE · Registered in England and Wales