GDPR Privacy Requests

We respect your privacy. If you are located in the United Kingdom or the European Economic Area (EEA), you have rights under UK GDPR or the General Data Protection Regulation (GDPR), as applicable.

To make a privacy request, email privacy@puruslumina.com. Tell us which request you wish to make. We may ask for information needed to verify your identity before responding. Please do not send identity documents unless we request them.

Access or download my data

You can request a copy of the personal data we hold about you, including account details and order history. Where applicable, you can also request your data in a portable format.

Email a data access request

Correct my information

If your personal data is inaccurate or incomplete, tell us what needs correcting.

Email a correction request

Delete my data

You can request deletion of your personal data. Some information may need to be retained where required by law or where another applicable legal basis permits retention.

Email a deletion request

Restrict or object to processing

You may request that we restrict processing of your personal data or object to certain uses, including direct marketing.

Email a restriction or objection request

Withdraw consent

Where processing is based on your consent, you can withdraw that consent. Withdrawal does not affect the lawfulness of processing carried out before you withdrew it.

Email a consent withdrawal request

Cookie preferences

For an immediate change to optional cookie choices, use the preferences controls in the cookie banner. An email request does not itself change cookie settings in your browser.

Email us for help with cookie preferences

Response time

We respond to privacy requests within one month. Where an extension is permitted for a complex request or multiple requests, we will inform you within that month and explain the reason.

Contact information

Email: privacy@puruslumina.com

Company: Purus Lumina Ltd

Registered office: 3rd Floor, 86–90 Paul Street, London, EC2A 4NE, England

Lodge a complaint

If you believe we have not adequately addressed your concerns, you can lodge a complaint with the Information Commissioner’s Office (ICO) in the UK or your relevant data protection authority.